Terms and conditions

Information about the company

Modni Smjer j.d.o.o. trade and travel services agency



Email Address:
925split@gmail.com

Info phone:
095 8312197
The call price and the billing unit depends on the pricing plan of the caller's phone/mobile operator.

Our phone line is open from 9:30 to 20:00 on weekdays and 9:30 to 15:00 on Saturdays.
Phone support is unavailable on Sundays and holidays.



Terms of Use

Company Modni Smjer j.d.o.o. provides an online service through its website on the domain nakit.eu, on the World Wide Web network - the Internet. The service consists of providing information services, managing content, and executing financial transactions. 

Terms of Use describe terms and conditions for users and refer to the use of the website nakit.eu. By using the website, users agree to comply with the Terms and Conditions of Use and agree to use the website nakit.eu in accordance with them. The right to use the Website is the personal right of the user and can not be transferred to any other natural or legal person in any way, nor is any user authorized to report to other natural or legal persons. The user is personally responsible for protecting the confidentiality of passwords, wherever they exist. The user is aware of the fact that sometimes service interruptions are occurring, or events outside the control of Modni Smjer j.d.o.o. and accepts that Modni Smjer j.d.o.o. is not responsible for any loss of data that may occur during the transfer of data through the Internet. The user agrees and accepts that access to Internet pages may sometimes be interrupted, temporarily unavailable or disabled.

Our Company Modni Smjer j.d.o.o. reserves the right, at any time, to modify or terminate any business segment, including, without limitation, content, availability time, as well as the equipment required to access or use the site. Furthermore, the Modni Smjer j.d.o.o. company may stop sending any piece of information or any kind of data, modify or terminate any data transferring, and may change the speed of data transfer, as well as any of their other features.

By using the Website the user confirms that he is familiar with and agrees with the General Terms and Conditions of Use. Modni Smjer  j.d.o.o. sends you a clear message: If you do not agree to the Terms of Use or the rules stated below or if you are under 14 years of age, please abstain from using this Website.

The Company Modni Smjer j.d.o.o. reserves the right, at any time and without prior notice, if it deems it necessary, to abolish or modify any of the aforementioned General Terms and Conditions of Use and / or the Privacy Statement. Therefore, it advises users to review the information contained in the General Terms and Conditions and the Privacy Statement from time to time, to stay informed about such changes. By continuing to browse the Website after the publication of the new or modified General Terms and Conditions of Use or Privacy Statement, it is understood that the user accepts the changes. 

The user is responsible for the purchase and maintenance of his or her computer equipment, including all software and hardware owned and used by him, as well as other equipment required for access to and use of these Internet sites and all related costs. The Modni Smjer j.d.o.o. company is not liable for any damage to the equipment of the user that may arise as a result of the use of these web sites.

This web site is privately owned. All mutual communication and interaction that takes place through these web sites must comply with these General Terms and Conditions of Use and Use. Users may not post or transmit any material that endangers, or in any way violates the rights of others, any material that is unlawful, endangering, abusive, defamatory, defamatory, threatening or threatening to privacy that is vulgar , obscene, or otherwise undesirable in direct communication, inciting unlawful activities, or otherwise violating any statutory provision which, without explicit, prior written permission from Modni Smjer j.d.o.o., contains advertising or offer of any of its products and services . The end-user may not use this advertising website or conduct any commercial, religious, political, or non-commercial advertising.

All materials found on the nakit.eu website are the exclusive property of Modni Smjer j.d.o.o. or are used with the express permission of the copyright holder and trademark and / or design right holder. ANY COPYING, DISTRIBUTION, TRANSFER, DISCLOSURE, CONNECTION, DUBINITY, OR MOVEMENT ON THE OTHER WAY OF THIS INTERNET PAGE WITHOUT EXPRESSED WRITTEN APPROVAL OF BUSINESS Modni Smjer j.d.o.o. IS STRICTLY PROHIBITED! Violation of the General Terms and Conditions of Use may result in the commencement of litigation and / or criminal prosecution against the perpetrator for breach of copyright, trademark rights or any other form of intellectual property.

The web site contains copyrighted material, trademark, design and other information covered by other rights of natural or legal persons, including, but not limited to, texts, software, photographs, video materials, graphics, music, sound as well as entire content web pages of nakit.eu, in accordance with the regulations of the Republic of Croatia. The end-user may not modify, post, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any content, in whole or in part. The end-user may download, print, and save copyrighted material only for their own use. Copying, redistributing, redirecting, issuing, or commercially exploiting the downloaded material without the express written approval of Modni Smjer j.d.o.o. and the copyright holder is not permitted.

The User may not post, publish, or otherwise make available any material subject to copyright, trademark or other intellectual property rights without the express permission of the holder of such rights. The Modni Smjer j.d.o.o. company has no obligation to report to the user or to help determine if some material is subject to copyright. The End User is solely and solely liable for any damage that may result from copyright infringement, trademark abuse and other intellectual property rights, or any issues arising in connection with the publication of such material. By placing the material on any publicly available part of this Web Site, the End User declares that he or she is the holder of the rights to such materials and expressly grants to the Modni Smjer j.d.o.o. a time and space unlimited, free, permanent, non-exclusive, non-exclusive right and license to use, reproducing, modifying, adapting, publishing, translating and distributing such material (in whole or in part). The end user also gives other end users the right to access, view, save or play this material for their own use. That is, the End User grants the right to Modni Smjer j.d.o.o. to modify, copy, publish and distribute any material made available by the user on the nakit.eu website.

The User expressly agrees that the use of the Website nakit.eu is solely on Customer's responsibility so that the Modni Smjer j.d.o.o. does not warrant (I) FOR CONSEQUENCES WHICH MAY COMPLY WITH THE USE OF THIS INTERNET PAGE, OR (II) FOR CORRECTION, RELIABILITY OR CONTENT OF ANY INFORMATION , SERVICES OR GOODS DAYS TO THIS INTERNET PAGE.

Customer Responsibility refers to any damages or possible injuries caused by any fault, exclusion, interruption, deletion, malfunction, delay in work or transmission, computer virus, interruption in communications, theft, destruction or unauthorized access, change or misuse of the record, termination of contract, inappropriate behavior, negligence, or any other action. The User expressly acknowledges that Modni Smjer j.d.o.o. is not responsible for the offending, inappropriate or illegal behavior of the user or third parties and that the risk of damage resulting from the aforementioned is entirely in the user's possession.
In no case, Modni Smjer j.d.o.o. will not be liable for any damages that may arise as a result of the use, or due to the inability to use these web sites. The End User explicitly confirms that the terms of this chapter relate to the entire contents of the Website.

Under the aforementioned conditions, the Modni Smjer j.d.o.o. will not be liable, regardless of cause or duration, for any errors, inaccuracies or other defects, inadequacy or inadequacy, information contained on this website, as well as any kind of delay or interruption in the transfer of information to the end user for any claims or losses arising therefrom. None of the foregoing parties will be liable for any third party claims or losses, including lost profits.

The User agrees that they will indemnify and will not consider the Modni Smjer j.d.o.o. company responsible of any claims for damages and costs, including legal representation costs, which may arise from the use of these web sites by the user.

Company Modni Smjer j.d.o.o. can terminate a business relationship with any of its users at any time. Company Modni Smjer j.d.o.o. reserves the right at present to abolish any password or User Accounts of the User in the event of any behavior of the Users that Modni Smjer j.d.o.o., according to its discretion, considers it unacceptable as well as in any case disrespect of the general terms and conditions of use and use by the user.

The user can send his inquiries and comments in writing, by mail or by e-mail, and the Modni Smjer j.d.o.o. will send a written reply by mail or e-mail within the legal deadline.

Nakit.eu is a registered trademark of Modni Smjer j.d.o.o.

The Modni Smjer j.d.o.o. is responsible for the accuracy or reliability of any opinion, advice or statement published on the nakit.eu web site by anyone other than the authorized person of Modni Smjer j.d.o.o. Under no circumstances the company Modni Smjer j.d.o.o. will not be liable for any loss or damage arising from the user's reliance on the information obtained via the jewelery web site. The user is liable for any accountability to evaluate the accuracy, completeness, or usefulness of any information, opinions, opinions, opinions or other content available through the nakit.eu website.

Headquarters of Modni Smjer j.d.o.o. are based in Split, Croatia. Legal disputes that may arise as a result of the use of these web sites (unless otherwise specified by special agreement) are the jurisdiction of the court in Split and are resolved in accordance with the positive regulations of the Republic of Croatia. By using these web sites, the user agrees that any dispute or claim arises from, or in connection with, these terms, or in connection with their enforcement, within the jurisdiction of the court in Split.

In the following terms of the General Terms, for the sake of clarity and understanding of the text, instead of Term User will be used the term Buyer in a situation when between the user and Modni Smjer j.d.o.o. a Purchase Agreement has been concluded.

Language

The main communication language at nakit.eu website is the Croatian literary language.

Pricing

Prices are in HRK (HRK), VAT included, apply to all payment methods at the time of purchase.

The price of the goods is determined for each product individually. The cost-per-click process for each product is subject to multiple levels of control, but there is a potential for error because it is a human factor, and by the nature of things it can not be done with automatic input.

Such situations are extraordinary and for them Modni Smjer j.d.o.o. in advance apologizes to their customers as it will be forced to inform them about the situation, the wrong price for a particular product, and the inability to deliver on a specific customer order.

Special sales

Company Modni Smjer j.d.o.o. will periodically decide to place certain products on an action sale basis.

These products will be available under the same conditions to all customers or will be available to customers of specific, accurately specified groups. The terms of the action sale will be described in detail, particularly the duration of the action sale, the quantity limitation of the goods, the discount rate.

After the expiration of the action sale deadline, Modni Smjer j.d.o.o. will not receive new orders under the terms relating to the action sale expired.

Order

The ordering process at nakit.eu online store is described in detail on the following page: https://nakit.eu/en/content/8-how-to-order

Due to the large number of orders placed at the same time at nakit.eu, the product availability information may not be identical to the status of the Modni Smjer j.d.o.o. warehouse. Such a situation is remarkable and does not last long.

Company Modni Smjer j.d.o.o. will take all necessary measures and engage all available resources in order to comply with the delivery deadline of the ordered product. In case the Company Modni Smjer j.d.o.o. there is no available product available, it will notify the customer and offer him the option of purchasing products with the nakit.eu online store that is available for delivery and which is by its characteristics closest to a product that can not be delivered. Company Modni Smjer j.d.o.o. removes responsibility for the consequences of the emergency situation described.

Your order is considered valid and valid only when an account is created.

Duration and termination of the contract (unilateral termination of the contract by the customer)

The contract that the user enters with the Modni Smjer j.d.o.o. for the sale of goods and services is a one-time purchase contract for a product or service that is consumed by delivery of goods or services by Modni Smjer j.d.o.o. and paid by the user, in case they are not terminated. These general terms of business are an integral part of the Purchase Agreement between Modni Smjer j.d.o.o. and the buyer.

Pursuant to the Consumer Protection Act, you are authorized to terminate the contract unilaterally without a reason for a period of 14 days from the date of delivery of the product or the delivery of the last product from the order.

You may unilaterally terminate the contract using this form or by any other unambiguous statement in which you express your will to terminate the contract on a durable medium.

Your claim to replace the correct product (eg inadequate number of clothes, inadequate color of the product) you have purchased will be considered a one-sided termination, so please fill in the product return form you received with the product in order to know that you want to replace products. The products (return or replacement) must be delivered to the following address: Modni Smjer j.d.o.o., Gundulićeva 26a, 21000 Split, Croatia.


In the case of unilateral termination of the contract, we will act according to the Consumer Protection Act or the Mandatory Obligations Act. You will be returned to the payee once the goods are returned to us. Returns must be made without delay, at the latest within 14 days of the day you have declared us a one-off termination of the contract.

According to the Consumer Protection Act, the buyer is liable to bear the direct costs of returning the goods if he / she uses his / her right to unilaterally terminate the contract and if the buyer wishes to contact the Modni Smjer j.d.o.o. to info phone number or e-mail address 925split@gmail.com to obtain notification of the way, options and terms of return of the product by Modni Smjer j.d.o.o..

In accordance with Article 77, paragraph 5 of the Consumer Protection Act, the buyer is responsible for any impairment of the purchased product resulting from the handling of the purchased product.Consequently, the Modni Smjer j.d.o.o. recommends to its customers:

-you will look at the product features listed on the web site nakit.eu when choosing the product

- if the packaging is damaged, do not take over the product, but pay attention to packaging damage to the delivery person and request that the product return to Modni Smjer j.d.o.o. otherwise you believe that you have taken the product with the undamaged packaging

- Check the product if it has any visible damage (eg broken part, scratchy product resulting from transport or misplaced storage) as soon as possible, as soon as you know Modni Smjer j.d.o.o. and return the product without using it, as any further handling of the product reduces the value of the product.

Handling / using the product is considered, for example, wearing on the body. Handling the product reduces the value of the product and Modni Smjer j.d.o.o. handle under lower conditions.

Modni Smjer j.d.o.o. sets out the terms of the refund - the percentage of the reduction in the amount of the customer's refund due to the impairment of the product.

1. Percentage reduction of the amount of refund on the condition of the original packaging of the returned product:
 -30%

2. Percentage of the reduction in the amount of return on the balance of the returned product:

-100%
In case the buyer orders the goods and refuses to receive it for no reason (the packaging is not damaged), the Modni Smjer j.d.o.o. has the right to deduct from the paid amount of the purchase price the amount of direct costs of return of the product. Modni Smjer j.d.o.o. is responsible for the material defects of the things it sells on its pages in accordance with the positive regulations, in particular the Law on Obligations of the Republic of Croatia.

The buyer will notify the status of the returned product and the amount of refund returned within 10 days by mail. Customer refunds will be made at the latest within 5 days from the date of making the notice to the buyer.

The right to unilateral termination of contract law is excluded in several cases and these cases are included in the table above.
For complete information related to the customer's right to unilateral termination of the contract can be found at the following link: Consumer Protection Act

A written complaint, response, notification

In case you are unhappy for any reason, you can file a complaint Modni Smjer j.d.o.o.. Modni Smjer j.d.o.o. allows you to file a written complaint via mail, or via e-mail 925split@gmail.com. For a quicker determination of the specific order you have a complaint, please include in the complaint the order number, account number or your username. Modni Smjer j.d.o.o. will acknowledge receipt of your complaint in writing without delay, and the reply to you must reach the law within 15 (fifteen) days of receipt of the complaint.
Payment methods

Modni Smjer j.d.o.o. lets you buy selected products by paying directly online:

- Direct Bank Account Fund Transfer
- PayPal
- Credit/Debit Card
- By cash (COD, upon receipt of the shipment, where available)
1. Payment by cash upon receipt of the shipment:
The bulk payment option allows you to settle your order amount during the delivery to your address when you already see the goods in front of you. Payment by cash is also possible with personal visit at our store. Payments are made exclusively in cash, while the deliverer is delivered to the address at the time of delivery. In the event that the recipient is not able to receive the shipment at the defined delivery address at the time of delivery, the consignor leaves the shipment notice.

2. Internet banking:
When you choose this payment method, you will receive an estimate of your payment details with all your payment information, including the number of accounts you need to pay for the order value. You can then make payments by using internet banking or by the way you normally pay your bills - via bank, mail, Fine or similar.

Upon receipt of payment, we will send you the ordered products.

You can personally download paid orders of selected products at our store at:

Gundulićeva 26a
21000 Split
Croatia

When you download a personal download, please first make sure that the goods are ready to download on 095 8312197, and when downloading, bring in a copy of the invoice that you previously received to your e-mail address. The personal download of goods to us at the shop is free of charge and there is no charge for shipping costs.

NOTE: For viral payments, the goods are delivered only after the payment is made (according to bank statements - as usual, the next working day) so we also kindly ask you to check the condition of the shipment at 095 8312197

Store opening hours:
Monday - Friday: 10:00-20:00
Saturday: 10:00-15:00

Guarantee and service
Warranty, technical instructions, assembly instructions and operating instructions are enclosed with the product, and in accordance with Art. st 6 of the Consumer Protection Act Modni Smjer j.d.o.o. it considers that the Buyer hereby has in advance been informed in a clear and comprehensible manner of this product-related information as well as the existence of services offered after the sale.

If the product is warranted and a defect occurs on the product within the warranty period, the customer is authorized to contact the authorized service directly according to the instructions in the warranty sheet.

If you have any questions or need any clarification please contact us at 095 8312197 or by e-mail: 925split@gmail.com.

Statement of Confidentiality

The Confidentiality Statement is an integral part of these General Terms and Conditions and can be read through the creation of a user account or after signing up on the page jewelery - MY ACCOUNT / MY PERSONAL INFORMATION
OBLIGATIONS OF THE CUSTOMER

The buyer is obligated to pay the price of the purchased item. The buyer is obliged to take over the purchased item when delivering. For all complaints, Buyer is authorized to contact the Seller.


COMPLAINTS, EQUAL TREATMENT OF CONTRACTS AND PRODUCT RETURNS

Pursuant to the Consumer Protection Act, the buyer is authorized to terminate the contract unilaterally by not giving reasons for this within 14 days from the date of delivery of the product or delivery of the last product from the order.

The contract may be terminated unilaterally by any unambiguous statement expressing its will to terminate the contract on a durable medium.

In the event of a unilateral termination of the contract, the seller is obliged to act according to the Consumer Protection Act or the Mandatory Obligations Act. Returns paid will be made to the buyer after the product is returned to the seller after the seller determines the amount of impairment of the purchased and returned product. Communication in this sense takes place through a communication channel between the vendor and the customer. The buyer must return the goods to the seller without delay, and within 14 days from the day when he declares the unilateral termination of the contract.


Under the Consumer Protection Act, the Buyer is liable to bear the direct costs of returning the goods if he / she uses his / her right to unilaterally terminate the contract and if he / she wishes to contact the seller through 925split@gmail.com to obtain information on the manner, possibilities and terms of return of the product by the seller .

In accordance with Article 77, paragraph 5 of the Consumer Protection Act, the buyer is responsible for any impairment of the purchased product resulting from the handling of the purchased product. As a result, the seller advises the customers: - please refer to the product features listed on the website nakit.eu at the product selection - if the packaging is damaged, do not take over the product, but pay attention to the packaging of the packaging and ask the product to return - if packaging is undamaged and you have taken the product, carefully remove the packaging with as little damage as the damaged packaging reduces the value of the product - inspect the product if it has visible damage (eg broken part, scratchy product due to transport or misplaced storage) and return the product without using it - if the product has no visible damage, inspect the product, its nature, features and if you are not satisfied with the product, you can return it, but do not use the product, handle it, as any further handling of the product reduces the value of the product. Handling / using the product is considered a carriage on the body. For this reason, the Seller will not be able to make a refund of the purchase price (in whole or in part) for these products when the reason for the refund is stated: Functionality Verification because the functionality check itself reduces the value of the product as the product status changes irreversibly. The seller determines the terms of the refund - the percentage of the reduction in the amount of the customer's refund due to the impairment of the product. In case the buyer orders the goods and refuses to receive it for no reason (the packaging is not damaged), the seller has the right to withhold from the paid amount of the purchase price the amount of direct costs of return of the product. In the event that the Buyer prior to the receipt of the shipment has withdrawn from the purchase for any reason within the statutory deadline Modni Smjer j.d.o.o. refund to the Buyer the entire amount of payment less the direct costs of product return.

The Seller is liable for the material defects of the items he sells on his pages in accordance with the applicable regulations, in particular the Law on Obligations of the Republic of Croatia.

In the event of a shortage of goods when picking up a shipment (eg packaging damage), the buyer is not obligated to take over the product, may refuse the receipt, and will not bear the costs of delivering such a product. It is considered that products that were duly received by the customer did not have a noticeable defect.
If the product has a hidden disadvantage (eg broken part, scratchy product caused by transport or misplaced storage) which the buyer determines when opening the product without using, installing or placing the product in function as established by the authorized service - the buyer has the right to one-sided termination of contract and refund, replacement of the product, removal of the shortage or reduction of the price.

Customer refunds will be made at the latest within 5 days from the date of making the notice to the buyer.

The right to one-sided termination of the contract is excluded in several cases. Full information on customer's right to a one-off termination contract can be found on this link: Protection Act consumer